31 Oct 2022
I was not given the option to choose a time and was told that tit would be a 3pm pick up. I later found out the reason being that no one likes to work Sundays and they had to wait for a driver from another tour (wineries) to finish that tour before being able to collect me. They also never bothered to find out if the cable cars were operating, so when we arrived, we discovered the cable cars had stopped for the day. It was a complete waste of time. When I requested a refund, they only refunded a 1/3 of the price which I complained about, but have yet to receive a response. DO NOT BOOK THIS TOUR, MUCH CHEAPER AND CAN EASIER TO WORK WITH YOUR OWN SCHEDULE IF YOU UBER IT AND BOOK CABLE CAR TICKET DIRECT, EXTREMELY DISAPPOINTED AND UNHAPPY WITH SERVICE BEFORE AND AFTER.